Our refund and returns policy last 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase along with a product picture.
RefundsFor refund, you need to send back package at our office which is 79 Yahya pride, Gulshan e Iqbal, Karachi. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your provided bank account.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us WhatsApp at 03112095773 and send your item to: 79 Yahya pride, Gulshan e Iqbal, Karachi.
To return your product, you should mail your product to 79 Yahya pride, Gulshan e Iqbal, Karachi.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at firstname.lastname@example.org for questions related to refunds and returns.